
On the 29th of December 2019 an official meeting was held with Sh. Ebrahim Bin
Mohamme d Al Khalif, Director of Customer Service, discussing the hindrances
encountered by AALOA.
Many points were reviewed such as:
- Reconsider the tariffs imposed on the property because of the meter issue.
- Provide Abraj Al Lulu with sufficient notice period before the disconnection of
services. - Change the Accounts’ name on the bills from the developer to Abraj Al Lulu
Owners Association. - Collaborate with AALOA to find radical solutions, and to best serve the property
in the future.